Quality, Health, Safety & Environment (QHSE) Administrator SUPERSTAR

THE NO-NONSENSE SUMMARY: This position is ideal for dedicated and hard-working professionals eager to join a dynamic multinational organization. Reporting to the Operations Manager, you will manage QHSE processes and global documentation administration. This role is perfect for those who enjoy collaborating with international teams and possess strong organizational skills. A general understanding of VDA and ISO standards is a plus. Be sure to read to the end of the description to be sure you don’t miss an important detail.

ROLE’S MISSION
QHSE Administrator drives multi-site ISO9001 certification and maintenance, ensures ongoing compliance with QHSE standards, and masters key QHSE responsibilities. This role requires a proactive approach in developing tools, processes, & systems, along with exceptional research, documentation, and project management skills.

DESIRED OUTCOMES

• Develops and uses tools, processes, and systems to achieve and maintain multi-site ISO9001 certification in 2025 and the following five years.
• Maintain Compliance to QHSE standards and prepare, maintain & facilitate all internal and third-party audits.
• Masters QHSE responsibilities, including company form setups, 8D reports, PPAP, IMDS, and SDS.

CANDIDATE COMPETENCIES | Candidate is able to:

• Thoroughly research and understand the regulatory standards and requirements to ensure compliance
• Write clear and & precise documentation and publication of diverse business process instructions in English.
• Effectively manage multiple QHSE projects and responsibilities simultaneously
• Strongly collaborate with team members and provide training and support on processes, systems, and tools.
• Plan strategically and communicate QHSE goals & objectives to stakeholders, providing clear vision and direction.

THE ROLE
Yes, you read that right – we’re looking for a SUPERSTAR. If the title sounds unconventional, it’s because CAPLINQ is too. We’re looking for that special someone who has not one, but two complementary skills – the amazing ability to  independently manage QHSE processes and documentation, and the expertise to ensure CAPLINQ compliance with the ISO9001 standard globally. 

CAPLINQ is a small, fast-growing company and we’re looking for talented, team-playing individuals to join our team. We’re a different kind of company looking to find special people, so we also write our job vacancies in a way to attract similar like-minded people. We’ve been successful in Europe for 20 years, the USA for 4 years and in 2022 expanded our operations to the Philippines and Malaysia.

In the description below, we try to give you an idea of exactly the kind of people we are looking for by listing the desired outcomes of the position and the desired competencies of the ideal candidate. If you find yourself nodding along with this description and see yourself as a perfect fit for this position, then I encourage you to read on. If on the other hand, you’re already exhausted reading this, I recommend you take a nap and check out another job post.

So, what will you be doing?
You’ll collaborate closely with the technical, quality, and business development teams on qualification projects aligned with the VDA standard, serving as a liaison between internal and external stakeholders. Furthermore, you’ll assist the Operations Manager in mapping out and administering key processes necessary for ISO9001 compliance.

1. Maintain ISO certification (about 33% of your time)

CAPLINQ HQ is ISO9001 certified since 2022, however we’ve committed to our customers to achieve a multi-site certification by 2026. 

Examples of activities:

• Conduct a gap analysis of existing processes according to the ISO9001 standard
• Engage and lead the ISO9001 certification process with 3rd party
• Conduct “Continuous Improvement” processes and internal audits to improve processes and procedures
• Develop, improve and manage Caplinq’s business processes on Mediawiki 
• Document and maintain ISO certification for coming years

2. Administer QHSE responsibilities (about 33% of your time)

Serve as the central point of contact for PPAP submissions and non-conformity claim administration.

Examples of activities:

• Communicate with customers and suppliers to resolve quality issues (8D reports)
• Handle new customer’s supplier setup with Caplinq
• Handle Caplinq’s suppliers quality agreements
• Handle PPAP projects (communicate with customer & supplier)
• Handle IMDS requests (communicate with customer & supplier)
• Prepare Caplinq CoA’s

3. Facilitate internal and third-party audits (about 33% of your time)

Examples of activities:

• Complete customer self-assessment checklist 
• Handle audit agenda and reports
• Maintain and develop new audit presentations
• Collect required documentation and evidence from relevant stakeholders
• Participate in meetings with internal and external stakeholders
• Administer customer portals

DESIRED SKILLS AND EXPERIENCE 

What mindset do you require?
Skills can be learned. Mindsets, though they can be learned too, are more often a part of who you are. We value the mindset at least if not more than either experience or hard skills.

1. Curiosity – We want a person who is curious, and rarely satisfied with the first answer. If you find something that doesn’t agree with what you already think, then we want someone who wants to know why. 
2. Attention to Detail – We want a person who is organized, manages their time well and has good observation skills. Hint! Don’t forget to read the last paragraph 😉
3. Continuous Improvement – People and processes can always get better. We’re looking for someone who questions every process to see if there’s no room for improvement.
4. Courage – Bosses make mistakes and colleagues aren’t always fair. That’s life. We’re looking for someone who may be afraid to confront these issues, but does it anyway.

What skills do you NOT need?
Before we list the skills you do need, it is important that you know what skills or experience we do NOT require:

• Product knowledge: You do not need to know anything about any of the products CAPLINQ sells, nor any of the services we provide. All will be taught on the job.
• Lots of work experience: We are open to accepting entry-level candidates with the right mindset and can learn on the job. On the other hand, if you have a lot of experience, you are also encouraged to apply. Salary will be commensurate with skills and experience.

What skills do you require?

Very few hard skills are required. Candidates will be required to:

• Be a positive team player. A positive attitude and energy feed the team and we can always use more.
• Pay attention to detail. The very last paragraph of this job vacancy has very important information. Be sure you read it twice before applying.

Skills not required, but that get bonus points (any of them count):

The job does not require these skills, but they are welcome extras, be sure to mention them.

1. Familiarity and/or experience with the VDA standard and key terms such as PPAP & 8D.
2. Familiarity and/or experience with the various ISO standards.

There is no need to send your CV unless it looks awesome and you want to impress us with how it looks.  Otherwise, we will use your LinkedIn profile (better make sure it is complete!).  

Instead, candidates wishing to apply are requested to send an email to hr@caplinq.com that includes:

• A link to your LinkedIn profile (not a CV)
• A one-page, personal cover letter

Let me repeat that last part in a different way… We are looking for people who stand out from the crowd with a well-written, enthusiastic one-page letter telling us why this position speaks to you and what you could bring to the team. 

If all you do is send a CV (we told you not to), and no cover letter your application will be discarded without even being read.