THE NO-NONSENSE SUMMARY: This position is intended for serious, hard-working professionals who are looking to be part of a multinational growth organization. Reporting to the Warehouse Manager. Your responsibilities encompass a range of tasks, including processing outbound shipments in various carrier portals, generating Non-Conformity Reports, collaborating with the Quality department, and assisting with inbound procedures, reorganizing warehouse inventory, and placing processed stock into inventory. Be sure to read to the end of the description to be sure you don’t miss an important detail.
ROLE’S MISSION
To serve our suppliers and end customers by ensuring correct, safe and efficient receipt, storage of warehoused products
DESIRED OUTCOMES:
- Management of all shipping bookings (outbound)
- Management of all outbound preparations order processing (day before)
- Maintain 100% punctuality, time and cleanliness management: Reliability and Attendance | Punctuality, Adherence to Break Times, Compliance with End Times
CANDIDATE COMPETENCIES | Candidate is able to:
- Efficiently processing orders through effective organization and time management
- Recognizing and identify, understand, processes and use information available or provided
- Identifies procedure gaps and suggest and implement improvements
- At all times keep a Tidy and organized work area
- Is able to take ownership of mistakes, so we can learn from it
THE ROLE
Yes, you read that right – we’re looking for a ROCKSTAR. The title may sound a little wacky, but it’s really quite true. We’re looking for that special someone that has not one, but two unique skills – amazing attention-to-detail-get-it done mentality and stress tolerance.
As a fast-growing multinational, I’m not ashamed to admit we’re starting to come apart at the seams. Our products and services have found a sweet spot in the market, and now we’re struggling to maintain the high level of efficient warehouse operations that we want to give to our customers.
Do you describe yourself as a proactive, super-organized, enthusiastic, eye for detail oriented rockstar who loves bringing your attention to detail to the process at hand? Then I encourage you to read on. If on the other hand, you’re already exhausted reading this, I recommend you take a nap and check out another job post.
So, what will you be doing?
The position and responsibility will grow along with you. As a small, but growing company, the role will be exciting for you if you like working in a small team and having a lot of freedom to define your roles and responsibilities. No two days will likely be the same.
Broadly speaking, we currently have two major areas that have been identified by the warehouse as priorities for the coming fiscal year.
1. Outbound Operations Management (about 60% of your time)
In our business, we have outgoing shipments which will need to be booked in various portals of different carriers. The candidate is expected to process the outbound by maintaining the deadlines.
Examples of activities:
- Process outbound orders for the warehouse picking team, such as allocating stock to the order.
- Checking all outbound orders before sending them out.
- Process bookings in different carrier portals such as DPD, FEDEX, TNT, DHL
- Gradually assume responsibility for preparing all necessary documentation for outbound processes following comprehensive training and work instructions
2. Warehouse Support (about 40% of your time)
In our business, we handle incoming shipments arriving throughout the day from various carriers. These shipments encompass parcels, pallets, and containers, and the role involves efficiently processing inbound inventory while meeting established deadlines.
Examples of activities:
- Preparation of the inbound orders with the correct documentation
- Assist with processing when required.
- Communicate with customer service representatives for processing inbound and outbound orders
DESIRED SKILLS AND EXPERIENCE
What mindset do you require?
Skills can be learned. Mindsets, though they can be learned too, are more often a part of who you are. We value the mindset at least if not more than either experience or hard skills.
- Curiosity – We want a person who is curious, and rarely satisfied with the first answer. If you find something that doesn’t agree with what you already think, then we want someone who wants to know why.
- Attention to Detail – In this position, it is imperative to minimize mistakes by paying attention to detail. Hint! Don’t forget to read the last paragraph 😉
- Organized – We want a person who is super-organized, manages their time well, and has good observation skills.
- Data-driven – Our culture encourages and rewards decisions that are made with data as opposed to seniority, intuition or personal experience.
- Continuous Improvement – People and processes can always get better. We’re looking for someone who questions every process to see if there’s not room for improvement.
- Courage – Bosses make mistakes and colleagues aren’t always fair. That’s life. We’re looking for someone who may be afraid to confront these issues, but does it anyway.
What skills do you NOT need?
Before we list the skills you do need, it is important that you know what skills or experience we do NOT require:
- Product knowledge: You do not need to know anything about any of the products we sell, or any of the services we provide. All will be taught on the job.
- Warehouse Operations experience: You do not need to know anything about logistics, warehousing or transport. Again, you will learn it all on the job. We will teach you how to even operate electric pallet jacks and order picker machines.
- Lots of work experience: This is meant to be an entry-level position where you will learn “knowledge” on the job. What we can’t teach – and value enormously is someone who is organized, analytical, curious, dedicated, and shows a high level of “stick-to-it-ness”. There’s always a better way, how do we get to it?
- Dutch: Honestly, we speak Dutch in the office, but to the outside world, it’s all English.
What skills do you require?
We don’t even have any hard skills that are required. The ideal candidate would be one who:
-
- Asks questions, then asks more questions, then asks even more questions
- Is very organized, and likes to have a place for everything and everything in its place
- Is very computer literate and very familiar with Google Workspace
- Is a Google power-user, forever asking Google questions for answers he/she doesn’t know
- Very good spoken and written English (at least 7/10)
- Is optimistic, energetic and loves a good challenge
- Pay attention to detail. The very last paragraph of this job vacancy has very important information. Be sure you read it twice before applying.
Skills not required, but that get bonus points (any of them count):
The job we have in mind may not require prior skills, but they sure come in handy around here.
- Warehouse Operations Experience: If you already have experience/knowledge on basic warehouse operations, then it would be much easier to train you as you already know it.
- Forklift license: We already have personnel that can operate a forklift but it is nice to have a forklift license.
There is no need to send your CV unless it looks awesome and you want to impress us with how it looks. Otherwise, we will use your LinkedIn profile (better make sure it is complete!).
Instead, candidates wishing to apply are requested to send an email to hr@caplinq.com that includes:
- A link to your LinkedIn profile (not a CV)
- A one-page, personal motivation letter (why does this job sound like it’s perfect for you and you for it?)
Let me repeat that last part in a different way… We are looking for people who stand out from the crowd with a well-written, enthusiastic one-page letter telling us why this position speaks to you and what you could bring to the team.
If all you do is send a CV (we told you not to), and no cover letter your application will be discarded without even being read.
